Delivery should usually be within 7 working days (Monday to Friday excluding weekends and bank holidays) but allow up to 14 working days. During peak trading times please allow up to 20 working days delivery within the UK, unless otherwise specified on the product page. Stock levels on many embroidered and printed garments can be variable, so in these cases you may need to allow extra time. If we do have a problem one of our sales staff will email or call you. Printed name tapes are being despatched within 48 hours and woven name tapes within 7 working days, as stated on the product description.

Carriage charges

All orders are sent at a rate of £4.99 per total order and will be delivered to the address of the paying cardholder. There is no charge for delivery on orders over £75. Delivery will only be made to UK addresses as at this time we do not provide an overseas service. Please note that our merchant services provider will verify cardholders addresses and if the address stated is not that of the cardholder goods will not be sent. All deliveries must be checked and then signed for by an authorised person at that address. Any shortages or damages should be noted down with the courier.

Returns policy

Exchanges and returns are never a problem at, If you have selected the wrong garment or wrong size of garment you have 7 days from the date of receipt of goods to cancel the contract in full or in part and to receive either a satisfactory replacement or a refund of the full value of any item. simply post the goods back to our address (we recommend using recorded delivery as the safest method) and on receipt of the goods your credit/debit card will be credited with the value of the garments purchased. Meanwhile you are able to order any other goods through our web site which will be processed as a new purchase. Unfortunately, due to our pricing structure we are unable to cover any of the postal charges incurred in returning or sending any goods that are purchased in the wrong garment or wrong size. Your statutory rights are not affected by our returns policy.